Return, Replacement and Refund
RETURN, EXCHANGE, CANCELLATION AND REFUND POLICY
We will refund you the complete amount or provide freed from cost replacement of the merchandise within Two (2) days after the merchandise has been delivered, just in case you have;
1. received item(s) in poor, damaged or mutilated condition or;
2. received an item(s) that is different from the item(s) that you have ordered with us;
In order to urge full refund, please return the item(s) to us in their original packing in unopened and undamaged condition, with all original tags/labels attached along side proof of purchase within Two (2) days from date of receipt of items(s) at your end.
All costs related to returning the item to us including return shipping charges and any taxes if applicable shall got to be taken care by you.
Gift cards, personalised products, sale, clearance and promotional items aren't eligible for a return or exchange.
Original shipping cost will deducted from the refund amount.
If you would like to cancel an order that has been shipped but has not yet been delivered, please get in-tuned with our sales/support team and inform them at the earliest possible.
In case you've got cancelled an order, which has already been handed over to the courier company from our end, they're going to still attempt delivery. Kindly don't accept the delivery of the order.
Once we receive the product(s) back and verify its packaging/condition, we'll initiate refund procedure for your money within 3-4 working days.
The refund are going to be processed to an equivalent account/method from which the payment was made. It may take 2-3 additional business days for the quantity to reflect in your account.
Warranty: The products sold are covered under manufacturer’s warranty for 1 year. In case you discover that the merchandise isn't working properly, after you've got opened the box, we'll replace or exchange the merchandise to your satisfaction, with none questions asked within Two (2) days. The faulty product/part has got to returned back to us for replacement/repair. Transformers, Chargers and adaptors aren't included in warranty.
Important Note: At the time of taking the delivery of the things you ordered, please make sure that the merchandise received is undamaged, is correctly packed and acknowledge an equivalent to the delivery person. In case the box looks damaged or tempered with, please don't take the delivery of the merchandise . Call or email our sales support immediately.