Reach out to us via the "Contact Us" page on our website, email support@cartnow.in, or use our chatbot for instant assistance.

If your order arrives with issues such as missing or damaged items, please contact our support team immediately. We’ll resolve the matter promptly.

We’d love to hear from you! You can share your feedback via email or the contact form available on our website. Your input helps us improve.

Explore our product range, add your desired items to the cart, and proceed to checkout. Enter your delivery and payment details, then confirm your order.

We process orders promptly, but updates or cancellations might be possible if the order hasn’t been shipped. Please reach out to us immediately for assistance.

Yes, if you have an account, you can view your order history and reorder items with just a few clicks.

Currently, our shipping services are available only within India.

Yes! Once your order is dispatched, you’ll receive an SMS and an email with a tracking number to monitor your shipment's progress. You can also use our tracking page link located in the footer for real-time updates or contact our customer care to get your tracking details.

Delivery times depend on your location and the chosen shipping option. Estimated delivery dates are displayed on the product page.

Yes, we offer quicker delivery services for an additional fee. If available, you can choose your preferred shipping method during checkout.

We accept credit cards, debit cards, UPI, net banking, and other secure online payment methods, processed via trusted payment gateways.

Yes, COD is available for select products and specific locations within India.

We accept returns within 7 days of delivery. Ensure the product is unused, with original tags and packaging. Visit our return policy page for details.

If the return is due to a defect or error on our part, we’ll cover the return shipping costs. For other cases, the customer is responsible for return shipping.

Refunds are typically processed within 3-5 business days after we receive and inspect the returned item.

Yes, exchanges are possible for eligible items. Contact our support team to initiate an exchange request.

We collect personal details such as your name, email, phone number, and payment information to provide a personalized shopping experience.

We use your information to process orders, improve services, and offer tailored recommendations.

We may share your information with trusted partners for service purposes, but never for third-party marketing without your consent.

Yes, we frequently offer special discounts and promo codes. Subscribe to our newsletter or follow us on social media to stay updated.

Only one promo code can be applied per order unless specified otherwise in the terms of the promotion.

No, currently we do not offer a loyalty program.