Order Verification and Fraud Prevention

Order Verification Notice

To help us quickly locate and assist with your order, please provide your valid Cartnow.in order ID whenever you contact us regarding an order. If available, please also include your order confirmation SMS or email.

Important: Verify Your Order

Cartnow.in can only provide customer support for orders that were placed directly through our official website, Cartnow.in.

If we cannot find your order in our system, or if the parcel, invoice, shipping label, or payment details show a different website, company, or seller name, the order may not have been placed with Cartnow.in. It may have been placed through another website or an unauthorized third party.

In such cases, we may not be able to process or provide a refund, return, replacement, or other support for the order until its origin is verified.

If You Believe You Ordered From Cartnow.in

If you believe the order was placed through Cartnow.in but we cannot locate it in our system, please send us the following information so we can investigate:

  • Order confirmation SMS or email

  • Order ID

  • Screenshot of the advertisement, if you found the product through an advertisement

  • Parcel/shipping label

  • Photos of the product received

  • Payment confirmation or receipt

  • Website URL where you placed the order, if available

Our team will review the information and help determine whether the order was placed through Cartnow.in.

Please Check Before Placing an Order

Before making a purchase, always verify that you are using our official website:

Cartnow.in

Please be cautious of websites, advertisements, social media pages, or sellers using names similar to Cartnow or using our product images without authorization.

Cartnow.in is not responsible for orders placed through third-party or unrelated websites.